In today’s tech-driven world, families expect more. Technology isn’t just a convenience—it’s the new standard for adult children, baby boomer residents, and your staff. Embracing this shift is crucial for creating stronger connections and a more dynamic community. Join us for a panel where we’ll dive into cutting-edge tools that are revolutionizing family communication and engagement, forging deeper bonds, and elevating the aging experience for residents and their families. Get ready to see how technology is not just keeping up but redefining what it means to live and thrive in senior living.

Learning Objectives:

• Understand how technology can deepen connections between residents, families, and staff in senior living communities.
• Explore practical strategies for implementing tech solutions that enhance family engagement and satisfaction.
• Learn from real-world examples of how technology is transforming the senior living experience into one of greater connection and support.

Ryan Galea, CEO of Icon, leads the company in its mission to enhance communication and engagement for senior living operators, residents, families, and staff. 

Mark Prifogle has over 10 years of experience as a healthcare CEO and currently serving as the Vice President of Operations for BHI Senior Living, he is dedicated to enhancing the quality of life for seniors through innovative solutions and compassionate care.

Mary Giangrasse, COO of Icon, brings over 15 years of client success experience in the SaaS industry, initially joining Caremerge in July 2017 as a Customer Success Leader. 

Contact: 

• Ryan Galea, CEO, Icon: [email protected]
• Mark Prifogle, Vice President of Operations, BHI Senior Living: [email protected]
• Mary Giangrasse, COO, Icon (Panel Moderator): [email protected]